State Farm® Insurance Agent Natalia Sanchez

"Yadira Santana is an awesome asset for your company who definitely like to help customers, I really like the way she helped to switch insurance companies."

"I have no kind words for this agency"

"“I just got off the phone a few minutes ago with Sarah and had an outstanding experience. She demonstrated exceptional patience while addressing all of my questions, and her explanations were clear, informative, and genuinely helpful. Sarah was professional, courteous, and incredibly knowledgeable throughout the entire conversation. I would highly recommend her to anyone looking for a reliable and attentive State Farm Agent.”"

"Natalia was very helpful and understanding with me over the phone! Wonderful customer service and answering all the questions I needed in a very timely manner!"

"Sarah did an awesome job providing me with the coverage I needed. She was really attentive and patient with the process."

"Grisel was very helpful"

"Sarah was a 10/10! When looking around for a better rate on car insurance she was able to get me a FANTASTIC rate. She was even shocked at how low it was. Sarah was very knowledgeable and personable and made the transfer super quick and easy. Even made a point to let me know she would be reviewing my policy every year to make sure I keep the best rate possible. I have not received this type of service anywhere else and would recommend State Farm highly from this interaction alone."

"A Masterclass in State Farm Customer Service If there were a gold standard for professionalism, courtesy, and genuine customer care, Sarah would be the one setting it. In over nine years with Geico, I have never experienced service as exceptional, seamless, and reassuring as what Sarah delivered. From the moment she reached out, Sarah demonstrated exactly what State Farm promises: a real person who truly cares. She contacted me immediately, not only with confidence but with clarity reassuring me that my rate would be significantly lower than what I was expecting. She didn’t just meet that expectation; she exceeded it. The rate she offered was undeniably the best I have ever received in my entire time with Geico. It matched what I had in 2007 with State Farm. What truly sets Sarah apart is her mastery of her craft. Every question I asked and I asked plenty, was met with the exact answer, delivered without hesitation, without needing to “check on something,” and without transferring me to someone else. She knew everything. Her knowledge wasn’t just impressive; it was comforting. It made me feel valued, respected, and taken care of. Sarah embodies the highest level of courtesy and respect. She listens, she understands, and she responds with a level of professionalism that is rare in any industry. She represents State Farm with excellence, integrity, and a genuine commitment to helping people and that is something you cannot teach. If every representative operated with Sarah’s level of expertise and heart, customer service everywhere would be transformed. She is, without question, the reason I chose State Farm after all nine years with Geico. Sarah, thank you for raising the bar and reminding me what true customer service looks like. State Farm is lucky to have you."

"Grisel was very helpful she did a fantastic job"

"Grisel was absolutely amazing. She took the time to explain everything, answered all my questions, and clearly knows her stuff. The customer service from this agency is outstanding, and you can really feel their experience. I highly recommend them.”"

"After going back and forth with several car insurance companies, I finally found one that truly cares, not just about the price, but about my actual needs. Their communication and customer service are excellent, and they take the time to explain all the options so you can make the right decision for yourself. Highly recommend."

"Jesse was very helpful and thorough"

"Alexander Juarez handled our coverage he is very professional and knowledgeable and guided us through the process Very easy to deal with"

"Understanding, courteous,very professional, pleasant voice, always willing to help.I would like to mention, Grisell Carra, to thank her for such an excellent service. She is very professional, courteous and knowledgeable."

"great service, and Grisel was fast and amazing to work with."

"A service oriented family owned Insurance agency"

"She's very informative, nice, patient, and knowledgeable. She keep me up to date on my policy and what was going on with it."

"The agent Natalie was very professional & helpful when i first call contact her office to obtain an automobile insurance quote. Not only did she provide a good quote but did an excellent job following up with me to make sure I fully understand my coverage benefits and cost. In addition, one of her service representatives by the name of Alex did a above board job and assisting me to get an additional claim.\nPayment expedited on a cost that came out of my personal pocket I attempted on several occasions to gather the same service and quote from other State Farm agents that were actually so much closer to my residence. But to no avail, did they respond or follow back up only Natalie? And her staff provided what all insurers should receive. Is quick and good service. I highly recommend her agent for all of your insurance needs , including auto , home and personal life insurance"

"So I spoke with Alexander Juarez who was not just knowledgeable but extremely helpful in assisting me to get car insurance, he guided me through the steps and I couldn’t be happier and satisfied, I will refer him and go back for any insurance needs. Thank you Alex and State Farm for extraordinary service."

"⭐️⭐️⭐️⭐️⭐️ I spoke with Grisel at State Farm on 137th and Bird, and she was absolutely amazing! Even over the phone, she made me feel completely comfortable and taken care of. Her professionalism, patience, and friendly attitude made the whole process so easy. She took the time to explain everything clearly and answered all my questions without making me feel rushed. It’s rare to find someone so genuine and helpful — thank you, Grisel, for your outstanding customer service! Highly recommend speaking with her!"

"Yadira is amazing! I had a complicated situation that involved multiple policies, I had many concerns and lots of questions. She answered all of my questions, and found out a lot about my policies that I wasn't aware of. I am so happy that I have Yadira as my agent for both properties. She took time to find the right coverage specifically for my needs and my budget. I just feel so much better knowing whatever happens, Yadira will be there to support me. Thank you Yadi!!"

"Had an awesome experience"

"I was really impressed by Josh."

"I experienced poor customer service and inconsistent policy information. I was initially quoted for a PPL policy, but it later came with unstated additional requirements. Furthermore, the auto policy premium quoted was twice the cost of similar competitors, despite my clean driving and background record. I received no explanation or assistance from customer service regarding these discrepancies."

"Exceptional service from Sarah Martinez. I would highly recommend her !! VERY happy with Sarah's attention to detail. She is an asset to this agency. Give her a raise"